Excellent service

Updating after prompt action from owner- Problem was with the sales person and not the outlet. The owner called and solved the issue within 15 minutes. Beware - Sanidirect Almere is one of the worst experiences I have had. I had book two washbasin along with cabinet for delivery in week 3. The salesman Mr. Nom promised that it will be delivered within week 3 and max. week 4. After few days, he sent an email claiming that since product is new they can't deliver product before week 11. I clearly mentioned this is not possible for me as this is clearly not in line with agreed delivery. I asked for cancellation of order right away. However, he promised that they will cancel the order, but no confirmation is provided till now.