Excellent service

Chose "Japanske knive og strygestål, 8 dele" from their online catalogue. When the knives arrived they looked like Japanese knives made with folded steel. But they were not sharp enough. Then I put the knives under the microscope to find out that the folded steel pattern was put on a regular knive using laser engraving! This: "advertising a product which is not really the actual product" is called fraud. Then, I contacted their customer service and described the problem. They agreed with me that the name "Japanske knive" was misleading, but in the end they were not willing to help. Stay away from this company!