Excellent service
As per another Review of this company. I to wish a 0 Star was available.
The worst customer service company I have ever dealt with. I can not warn 'you' enough to avoid using this company.
In a period of 45 days to switch to our preferred supplier of choice NOT Ruby Energy. I dealt with 9 different people. Calls from select members of their team, offering assitance but actually provided none or never responding. The amount of time, energy and effort, as a non-customer of Ruby Energy, I spent in trying to resolve matters, I should be paid £100.00's for my time.
I could write so much more about this bad bad experience BUT I have had enough of them. I did however, want to leave this review.
I look forward to receiving the usual "Sorry you had to complain"... blah blah blah generic rubbish response.
This company doesn't care, they want as much out of you as they can get and when you don't conform, they will mess you around as much as possible.
As others mention, look up BES Utilities - it's the same company MO (in my opinion)