Excellent service

Imagine having a service which is supposed to hold landlords to accountability. Not having any actual accountability themselves. Go to make a complaint and they make it near enough unposisble for neurodiverse people to fill in or explain what to do. The answers are insufficient anf from what I can see from 13th January 2026 they will no longer accept emails. This is exactly what pisses me off with this country..governments, legislation they do nothing to solve this it all falls on deaf ears and they make it impossible to complain.. Just another governmental stooge department reaping tax money and delivering nothing in return..