Excellent service

Delayed delivery and very poor customer service My order was significantly delayed, and the overall customer service experience was very disappointing. The response time from customer service was several days, which is unacceptable when an order is already overdue. When I asked for a concrete delivery date, the support team was unable to provide any clear information and openly admitted that they did not know when the shipment would arrive. Despite declaring a delivery timeframe, they completely failed to meet it. Information about delays was only provided after the promised delivery date had already passed and I sent an email. On top of that, their website works poorly. I had multiple issues with the checkout process, and my payment failed several times before it finally went through. Overall, this approach to customer service and order handling feels unprofessional. I eventually canceled my order and bought the same product from another store for a slightly higher price, with delivery within two days. I would not recommend this shop if you value reliable delivery, transparent communication, and a properly functioning website.