Excellent service

I was quite disappointed with my recent experience at Medicover. Although my name clearly indicated that I am not Polish, they accepted my appointment. However, during the consultation, Dr. Marek Polkowski informed me that he only speaks Polish and does not speak English. This made it impossible for me to communicate effectively as an English-speaking patient. Additionally, I found the operators to be somewhat unprofessional and lacking in basic courtesy during our interactions. I am confused as to why appointments are accepted from patients who need English-speaking support if that cannot be provided. This caused unnecessary inconvenience and wasted time. If Medicover faces such language challenges, I would suggest adding an option during appointment booking where patients can specify the language in which they need medical services. This would make the process much clearer and smoother for everyone involved. I hope Medicover improves its communication and professionalism in the future. Unfortunately, I cannot recommend this service based on my experience.