Excellent service

If anyone still struggling with this company, please report it to Action Fraud — it’s quick and not complicated. Even if you’ve already received a refund from your bank, you can still report this to Action Fraud. You might be able to get your money back through your bank or MCOL, but those processes treat the company and the individual behind it separately. That means if the company becomes insolvent or is officially closed, the actual person responsible may face little to no consequence unless enough reports are made. This business appears to have ignored many customers before shutting down. According to public financial records, it had net loss since 2023 and likely relied on new orders to cover old debts until it was no longer sustainable. Reviews here alone show payments adding up to several thousand pounds — and it’s unclear where all of that money went. The more victims who report to Action Fraud, the higher the chance that an official investigation will be opened and that those responsible will be held legally accountable. I’m not writing this to get more money back — I just hope that the person behind this company eventually faces proper legal consequences, especially given how many people were ignored and left without refunds.