Delche Gaming

Delche is no more…. But sadly the new scam website run by the same guy (with the same fake spammed positive reviews on TrustPilot) is GAMERIUM - the owner of the site (both Delche and Gamerium) Gurpaal Deol (companies house) attempted to contest my refund - I am not aware of the grounds, but the credit card company refused his application as I was able to evidence lack of delivery or response to my repeated contact with him both to cancel or update me on the pre-orders. I recommend anyone looking for a refund do the same - submit the emails you sent to Delche and screen shots of the shop page showing the items as not shipped or delivered - as they will not be able to evidence delivery of the items. Sorry to all those still waiting for refunds - I have reported this to trending standards but I suggest you all do the same as they need to investigate rogue companies like this and ensure they don’t continue to do this in future as this guy is clearly attempting. Beware he is also on eBay under the same name GAMERIUM. Stay clear if you actually value your money.

I wish i could rate zero stars. You will not get you're items. This is a fraudulent site. DO NOT PURCHASE OF DELCHE.

I cannot believe this company is registered on the U.K. company house and been allowed to exist even to this point. You purchase products such as a console (in my case ps5 pro) and they say delivery in a few days. Other than the confirmation email no contact, just an email address. They do not respond or send the product. I have emailed them 10+ times since July when I made the purchase. They still have my £570 and I have nothing. It is pure utter robbery. I am taking legal action against them and I strongly advise others to do so also. I have also reported to ACTION FRAUD POLICE AGAIN PLEASE DO THIS!

If anyone still struggling with this company, please report it to Action Fraud — it’s quick and not complicated. Even if you’ve already received a refund from your bank, you can still report this to Action Fraud. You might be able to get your money back through your bank or MCOL, but those processes treat the company and the individual behind it separately. That means if the company becomes insolvent or is officially closed, the actual person responsible may face little to no consequence unless enough reports are made. This business appears to have ignored many customers before shutting down. According to public financial records, it had net loss since 2023 and likely relied on new orders to cover old debts until it was no longer sustainable. Reviews here alone show payments adding up to several thousand pounds — and it’s unclear where all of that money went. The more victims who report to Action Fraud, the higher the chance that an official investigation will be opened and that those responsible will be held legally accountable. I’m not writing this to get more money back — I just hope that the person behind this company eventually faces proper legal consequences, especially given how many people were ignored and left without refunds.