Excellent service

I cannot believe this company is registered on the U.K. company house and been allowed to exist even to this point. You purchase products such as a console (in my case ps5 pro) and they say delivery in a few days. Other than the confirmation email no contact, just an email address. They do not respond or send the product. I have emailed them 10+ times since July when I made the purchase. They still have my £570 and I have nothing. It is pure utter robbery. I am taking legal action against them and I strongly advise others to do so also. I have also reported to ACTION FRAUD POLICE AGAIN PLEASE DO THIS!