Excellent service
I have ordered a lot of products over the years and never been disappointed with how the purchases have been handled by Thomann. I have sent back products that I didn't like and not once I had a problem doing so.
I have asked technical questions and they always giving me clear and good answers.
With Thomann you know the routine, you can try a product at home and if it is not your thing you send it back, money back, no questions asked. What more can you ask for as a musician living far away from a music store...