Excellent service

Edited added after Axiom Gaming’s response again:I purchased a "gaming PC" from Axiom late 2025. When I first powered on the PC, it already had an “admin” account labeled for Axiom Gaming. In over 25 years of buying gaming PCs, I have never received a system set up like that. Exceptionally unusual and they claimed it was to "test" things. As soon as I tried using the PC for anything beyond start-up the GPU would crash.. under ANY load... the card fails as soon as any games were even attempted to be launched, and the GPU fans outright did not work. In all, this system was entirely unusable.Within hours of receiving it, I contacted their support. While they were responsive, the troubleshooting mainly involved suggesting I take the system apart and reseat components, which I was not comfortable doing. There were also delays in receiving a return label.After the PC was returned, I was told it needed to be “inspected.” Around 6 weeks passed without response. Only after the issue was escalated further was I told the system was allegedly “damaged.” That claim was not raised when the return was first received, and I can 100% swear on my best friend's grave that I did not cause any physical damage. My initial contact about the system not working was made immediately after delivery.After this experience, I looked into other reviews and noticed multiple buyers describing similar problems with systems not functioning properly and difficulty obtaining refunds.My main concern is the lack of accountability in resolving the issue once the product was back in the seller’s possession. I encourage anyone considering a purchase to read through customer experiences and make an informed decision.