Excellent service

Having just received a message telling me that my bank has rejected a renewal request, I attempted to contact Homeserve to tell them that I am not in agreement with their information. However, it is impossible to contact anybody here in France- no email address only a telephone number where, after talking to/with a bot, I am told that no human being is available to take my call!! I have to resort therefore to Trustpilot in order to get my message across. Quelle pagaille