Had my kitchen fitted just over 1 year ago and the flooring is cracking due to not being fitted appropriately. Contacted the company back in sept and they sent out one of their workers to evaluate and was told they would get back to me. I waited and waited no phone call so called them to chase up. Was told they would call back. They didnt. Called again and was promised they would call back. They didnt. I have chased this company numerous times since sept only to be ignored and fobbed off. I spent £12k on the kitchen and now left with a flooring not fitted correctly and cracks everywhere. I find the aftercare absolutely disgusting and being ignored. Aftwr telling them on my last call in December i would be contacting trading standards if the matter doesnt get resolved as they had been told the flooring needs replaced. They still ignored me so now in touch with trqding standards.
Jan 12, 2026
Review of DX Home Improvements Ltd by Kelly Maitland | Trusts Advisor | Trusts Advisor
