I traded in a guitar in new unblemished condition 3 months old from camden that cost £750 and wanted the classic vibe that was £400 I was offered £270 off and had to pay £129 and they were too busy to do a set up because of room it's a case of one in one out the worst deal I ever done I have bought 3 guitars from them in the past all costing over £1000 each and expected better it was at the epsom store and I won't be spending another penny with this company and wouldn't recommend them to anyone.total rip off and poor service