Buying a new house and trying to find details of services going into property. Told to speak direct to Anglian Water. On speaking to them they stated we had to contact Digdat.co.uk. Anglian Water stated that this company held all plans of fresh water going into property and sewage services going out. Anglian water also stated this company would provide information free of charge.
When contacting Digdat they would provide maps of water services and sewage services but this would cost £34.80 per map.
Yet another example of utilities companies fleecing their customers when this is information they hold which they should provide for free. Surely we pay enough to these utility companies.