Excellent service

Bought an inexpensive under- counter fridge which packed up after a year. I called a couple of days out of warranty and the attitude was what do you expect, it was only cheap. Also bought a small washing machine which they 'fitted'. Massive leak as they had just tucked a pipe down the back rather than putting a valve on it. To be honest I cannot even be bothered to contact them as I imagine I will just end up upset and frustrated. Used to be great. I presume they were taken over and I will never, ever use them again.