Excellent service

Products are good ,but customers service is terrible. The order was placed much earlier than last date, I was hoping for a Christmas gift for someone, but the package arrived much later. But that was only start for making to leave this feedback, most wanted products wasn't in the stock they where replaced in to something completely not matching wanted products. And customers support services was ignored repeating that i can send unwanted products back, as good i understand that type of services is normal for this company . In my experience in life , i know if someone is able to act like like this with one - usually its not first and not last person. Beware of poor service.