Excellent service

Caution! I have no idea whether this company is operational or not. I ordered several different types of fruit for my daughters birthday that were all supposedly in stock and selected express delivery to ensure they would arrive in time. I received an order confirmation stating that I would be informed when they were dispatched. After a week I had not heard anything so I emailed the address on the website but got a response saying their inbox was full. I also left a message via the mobile number on the website but again got no response. Being unable to contact the company I raised a payment dispute via PayPal. A week ago (almost 3 weeks after placing the order) I then received an email stating that my package had been dispatched but with no tracking information. Using express delivery it should have arrived within 1-2 days. It has still not arrived. I have tried emailing again to query the order but received the same response stating that their inbox is full.