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I needed to change my direct debit details for my broadband account. A couple of emails, a completed form and it was done. Painless!What a contrast with O2 where I had a similar goal....
Excellent service. Never had any trouble and the price is good. I am very grateful. Thank you very much to Zen.
All good but has dropped out a few times recently for a short time
We started a new router at another location and then had trouble logging in at home. Connected with real live Damien L via chat and he sorted the problem within minutes. Helpful, knowledgeable, polite. I love Zen's customer service and thank you Damien L.