Zak Learning

I bought MS Office 2021 Pro Plus from Zak Learning via a Wowcher. It is the last package I could get access to MS Publisher. It was a very good price and Zak Learning were very efficient and supportive. My knowledge of downloading programmes was limited and I needed extra help. For some reason the programme was added as a zip file so Fabian kindly helped me to open the link. I am very grateful for the help provided.

I bought a professional plus 2024 licence through Wowcher and I have tried installing the software but the licences do not work with the office packages and changing from my last licence. I have tried raising a ticket but we didn't get a solution.

Was good service from start to finish would recommend to anyone.

I bought MS Office through WOWCHER and the merchant was Zak Learning. Installed MS Office Home and Student but upon entering the product code I was told that the product is already installed on another device. Also looking at Microsoft site I see they are no longer support MS Office 2019. Emailed Zak Learning but have not had a response. Zak Learning sent an email this morning giving me a totally different set of installation instructions which I followed but cannot get Office to work as an installation ID was needed - not supplied. Another email sent to Zak and awaiting response. Signed into Microsoft Account, deleted all associated installed Microsoft software on my laptop (my mistake I had forgotten to do this) and followed the Phone Option installation from Zak Learning. I now have a working copy of Office Home. Suggest that Zak Learning change their installation instructions to 'Use the Phone Option' and not he first option which results in Microsoft returning a "this product is installed on another device".