No description available
United StatesI ordered a yoga bag from Yoga Studio Store 2.5 weeks ago and have not received my package or any useful tracking information. I have repeatedly tried contacting Yoga Studio Store with zero response and have no idea where my package is or if I am actually going to receive it.
United KingdomOrder placed yesterday for pick up from their site in Poole (I do love supporting local businesses!) I received an email confirming it was ready for collection less than an hour later - great stuff. Picked the items up today, Jo was super helpful and friendly, knew exactly what my order was and it was ready and waiting - what more could I ask for! Fantastic customer service and products received just as described.
United KingdomAt the last minute, I needed some help with a travel yoga mat as I was unsure which option was best for me. I phoned the Yoga Studio Store and they were really helpful and as a new customer, he also advised me of the sign-up discount code. I placed the order online, and everything arrived promptly the next day. Having arrived back from my travels, I wanted to get a new day-to-day yoga mat, I placed the order and remembered that I needed a bag. The mat ordered was Manduka Pro Long, so heavy and larger than your normal mat, I phoned and spoke with a nice chap who passed me over to a lady who was very familiar with all the bags they sold and she went running around testing the mat in different bags we had a good laugh whilst she did this and she was very helpful. I would highly recommend the Yoga Studio Store.
United KingdomProduct was fine but delivery and communications were awful. Next day delivery took over 14 days to arrive. Completely false tracking information provided by DHL promising delivery on 4 separate days that never arrived. Have emailed and requested contact via web chat... Completely unresponsive organisation. No means to contact them. Avoid avoid avoid. Or roll the dice... Up to you but I can't recommend.
