Her kan du anmelde din købsoplevelse på XL-BYG.DK eller i din lokale XL-BYG forretning. XL-BYG er Skandinaviens største byggecenterkæde med ca. 300 forretninger og en webshop med bredt sortiment til hus og have. God rådgivning og hurtig, pålidelig levering er kerneværdier i det gode forhold til vores kunder. XL-BYG webshop tilbyder et bredt sortiment inden for hus og have og har XL-BYG kædens forretninger som leverandører. Du kan derfor vælge at hente din webshop ordre i dit lokale XL-BYG byggemarked tættest på dig og samtidig få god rådgivning med på vejen. Handel trygt på XL-BYG.DK og i din lokale XL-BYG. See more
DenmarkI was buying gas grill and all the additional equipment and it turned out that one of the ordered part was not that I wanted to have. After I contacted the service desk it was changed to to the right part. All the service including delivery and how it was packed was very good. I think I will do more shopping in the future. There is one thing you could improve for the future - the cost of delivery is a bit high.
DenmarkFirst time at Xl-byg at Randers. Loved the service from the moment I came had a employee always with me and trying to make sure I was getting the right things, my girlfriend even bought 2 pieces and the employee asked her if she knew that was 2 different sizes and he went to change it. Really didn't felt like any other builders shop, professional, attentive and you dont really see that around that often . Thank you for the amazing service Rasmus and Staff of Xl-byg
DenmarkI ordered some building materials-forskalling and some gipsplader. I took delivery of them today and discovered that a bunch of the forskalling are torn apart and damaged. I understand that damage can happen during transportation, but it was not a good feeling when the driver rushed to give me the invoice and said that everything was good with my order. Some honesty would have gone a long way. There is no way that they wouldn't have seen the damage.
DenmarkI have been a regular customer in last 3 years and so far I had a great experience with the store service. Today it has changed drastically. One of the female workers have been very rude to me announcing (shouting) that I can't come in with my bag, because shop have a new rule, that doesn't allow to come in with bags and backpacks and so on. It could have been explained to me in a reasonable way. That was the last time I went shopping there. I will not tolerate such unprofessional and rude behavior towards customers that did absolutely nothing wrong.
