WES helps international students and professionals to reach their goals with our trusted international credential evaluations and advice.
USUSGREAT SERVICE, 100% RESPONSIVENESS, TRUSTWORTHY
CACAVery poor experience with World Education Services.7093203.WES completed my evaluation, took my money, and still failed to deliver the report. They sent it to the wrong address and then tried to justify it by saying my apartment number was missing. That is not true. My payment receipt clearly shows that the apartment number was included.I paid for delivery twice. The last payment was on March 10, 2026. Nothing arrived. I contacted them many times and never got a proper explanation or a real solution.I paid for a service and did not receive it. The customer service was ineffective, the communication was poor, and the problem was never properly resolved. I deeply regret using WES and would not recommend this company to anyone.Choose another service.
USUSI am extremely frustrated with WES. My university sent my official degree certificate and academic transcript electronically via their established digital channel on March 16, 2026. It has been nearly a month, and my dashboard still shows "Not Received".When I finally got a response from customer service, the agent claimed they received my degree certificate, but completely ignored the transcript that was sent in the exact same electronic file! To make matters worse, my dashboard hasn't even updated to reflect the certificate they admitted to having. Furthermore, you cannot reply directly to their customer service emails, forcing you to start over with a new web form every time.The lack of synchronization between their customer service and the actual system is unacceptable. You pay for a service that claims electronic transmission is faster, but it gets stuck in their internal backlog with no transparency. I urgently need this evaluation for my immigration case and I am stuck in limbo because no one is manually checking the electronic files properly.Reference Number: A261YMD3CQ
USUSI’m extremely disappointed with the level of service I have received from your organization. I been waiting more than 3months for the evaluation I still don’t have any news about it. Everytime I called they said to give them more time.
