USA Vein Clinics (previously Vein Clinics of America) is the largest network of vein treatment clinics.
United StatesDr. Taghipour at the Shirlington, VA office did the venaseal procedure for me in late April, and it went terribly wrong. As a result, I now have a DVT (blood clot), as well as nerve and muscle damage. The entire office is rude, and cold, but most upsetting is how dismissive Dr. Taghipour was about my blood clot. He did not put me on a blood thinner, despite my medical history of having had a previous clot. I had to follow up with my primary care for treatment and care. When I first called to schedule an appointment to notify the doctor of my severe pain, I was read a script by the customer service rep. It wasn't until I called back and told them I was having post procedure problems that they reacted. Now, I am also receiving emails about a lapse in insurance coverage. When I called the billing department to get answers, they kept dropping my call. Every encounter with USA Vein Clinics has been a total disappointment, frustration, and nightmare. I have had to have my veins treated in the past, and I had a much better experience at Vein Clinics of America with Dr. Woo in Fairfax, but unfortunately he is no longer around. Stay away from Dr.Taghipour and USA Vein Clinics.
United StatesThe billing department is a nightmare! I was quoted under $2k and they've billed over $55,000! Of course your insurance company will deny these claims and you'll have a heart attack when papers come in the mail. The bills are unorganized and look fake, the customer service representatives are not helpful or friendly.
United StatesI had an appointment with Dr. Shiloh who has good reviews. However, I was concerned about the numerous reviews regarding billing practices. I went to my 4:00 pm appt today. The billing clerk wanted me to sign a statement that said my co-pay was $30.00 higher than it is. No one could explain how they arrived at their stated co-pay when my insurance card said otherwise. I told the young lady that I could not agree-she didn’t know what to say other than to point the finger at the billing dept. She couldn’t resolve it so I told her I had no choice to leave. That’s too bad as i was looking forward to seeing Dr. Shiloh. But now, this experience confirms my initial concerns. Very very disappointed and now I have to find a new doctor for my condition.
United StatesI had been a patient of Vein Clinics of America for 5 years, after 2 more years needed some veins checked so when I call find out they are no longer Vein Clinics but USA Vein Clinics. So I make appt. This place is a scam! I paid my initial copay, then I paid for the visit after insurance paid, which they call at my home for and on a holiday. Then I go back to the office for checkup & told I owe more money but no one can show me a statement of all treatments, insurance charges and what I had paid. Now they keep calling me telling me I owe more money and I can still not make them understand I WANT A DETAILED STATEMENT BEFORE I PAY ANOTHER DIME! They finally send me a email statement & it is only 1/2 the statement, things off the side cannot be read and doesn't show any insurance or personal payments. And to make it much worse they have no phones in the office to call the departments for help or explanation they have to make calls through a tablet? What kind of messed up crap is this!! I won't be going back though the doctor was very nice.
