Tripadvisor

Jochen Van Parijs

1.0

It’s no secret anymore: Tripadvisor has become the platform for hate and resentment. You spend enormous amounts on Google ads to build a positive image, but reality tells a different story. Just search "Tripadvisor reputation" and you'll see the truth for yourself. If every customer were obligated to leave a review, Tripadvisor wouldn't survive — the positive feedback would be so overwhelming that the "hate machine" you rely on would collapse overnight. We've received multiple "Travelers' Choice Awards" over the years, but we consciously choose not to display or advertise them. Why? Because in 2024 alone, we served 12,745 tables and received only 27 Tripadvisor reviews. Isn’t that shocking? Doesn't that say everything about how irrelevant Tripadvisor has become — now mostly a channel for negativity? A very small percentage of satisfied customers ever bother to leave a review. Frustrated customers, on the other hand? They create new accounts just to anonymously vent their anger. Hate and resentment are the fuel Tripadvisor runs on today.

Steven Rowley

1.0

OK so we've had a few 1 star reviews which is fair enough on our new business. However, most are from people who haven't booked, although clearly advertised on our social media and website we strongly advise to book a table to avoid disappointment. Now how is it fair to leave a 1 star review because the restaurant was too busy to accept you? I have reported this to trip advisor but apparently it meets their guidelines. This seems really unfair.

RJ Eckardt

1.0

Tripadvisor is the worst travel site on the Internet. You can't find anything other than a rabbit hole that lead off into the carrot patch. Unbelievably bad programming, and impossible to maneuver even for Internet-savvy people like myself. :( A major thumbs down on Tripadvisor.

Ramdas Pai

1.0

They refused to publish my negative reviews on Brahma temple in Pushkar and Mathura, both in India because system thinks that they might be violating guidelines, which they obviously don't.