The Works is the UK’s leading family-friendly retailer of value gifts, arts, crafts, toys, books, and stationery. With over 500 stores across UK and Ireland and a customer website, The Works offers a wide range of screen free activities inspiring reading, learning, creativity and play.
GBGBJust had an email to say no more click and collect for books (that's the only thing I use The Works for). And on contacting them you won't even be able to order the titles you want from a store. My nearest stores are over 10 miles away and have limited paperbacks so I have always surfed all the titles on line and click and collected them from store. This is so disappointing, probably won't be travelling all that way to store to find no titles I really want.
GBGBCan't believe they are closing their website for ordering. It's the only place you can actually get what you're looking for. The shops never stock the books in the stores. Same with their craft supplies, always got them online, never in store. Slightly old fashioned to close a website while stores are still open with only a fraction of the good stock. Disappointed I now need to spend my money on other websites.
GBGBNow they have ended click and collect as a disabled customer they are no longer worth the effort to order from them . Their courteous staff would always bring my order to my car when parked outside by prior arrangement. Might as well go online and use Amazon hope it was worth the effort to alienate customers in these trying times
GBGBHave just received an email to say you have finished with on line orders. So glad we have a local shop to go to. Always a great store to shop in.
