The United States Social Security Administration is an independent agency of the US federal government that administers Social Security, a social insurance program consisting of retirement, disability, and survivors' benefits.
United StatesDear Sir / Madam: The security staff at the entrance of the building, answered my question! The elvators and the appointment room were very clean and a pleasure to look at! The security person was courteous and answered my question. Ms. Hughes., was courteous informative, patient, friendly, knowledgeable and professional. I needed a change of address and she explained the procedures! Ms. Hughes., was excellent and the meeting did not take a long time. The following is the address for the Social Secuity Adminstration office: 20 South Broadway, Suite 500. Yonkers, New York, 10701. Thank you, Ms. Hughes and Social Security Adminstration and the Social Security Adminstration. Sincerely, Hilda Anaya-Agosto. staff.
United StatesI've been to the Hamilton, OH office nine times. I've asked them over and over to update their website so I can see the number of credits I have toward my retirement. They tell me they can see it from their side, but on the website where I log in, it still says zero. This is wrong. Why does it have to be so difficult to get accurate information on their website? They need better management, not to mention competent IT people.
United StatesI was called back by Ms. Bynes(?) to assist me with completing my application for benefits since I recently turned 62. She was extremely awesome from the first "Good afternoon" to the last "Good bye". She immediately apologized for the 50 minute delay, as the call was initially scheduled for 1:00 p.m. She patiently explained the process. She patiently and professionally handled my regular interruptions. She patiently answered every question. Her calming voice and professionalism assuaged my through the roof anxiety. Ms. Bynes is a GREAT asset to the SSA. Ms. Bynes should be recognized and commended for being exceptional at her job. Every caller should be so lucky to receive their call back from Ms. Bynes. Ms. Bynes. The consummate exemplary civil service employee. Ms. Bynes, YOU ARE THE BEST!!! Sincerest and Warmest, Efrem
United StatesThe wait was less than 30 minutes. The process was efficient. The staff person, Naomi at your 2500 Fontaine Rd, San Jose, Ca 95121 office was very helpful, with excellent relationship skills, knowledge and follow through
