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This is the most horrendous company that I ever delt with including staff and the manager name Lian !!! All they know how to give stress and anxiety to the customers!!! They took my car 4 times imagine 4 flipping time !!! They still didn't fix it as it should get fixed!!! Lian apparently she is the manager was talking over me loud and hung up the phone !!! What is wrong with them ... Their horrible staff members service is Uttley crazy !! The replied shows the standard of this repair centre !! Disgrace how the response was covered the lame unprofessional job was done repeatedly .... Took the car 4 times !!! Your company driver was very quick enough to Jump on my throat, patronised me by saying it ain't a radio or music that you can turn it low or up !!! Pathetic!! Yet your company did nothing but nasty job 4 TIMES !!!!
Very good professional service from start to finish, kept informed throughout, special thanks to waseem for helping with the process Kind regards Mr Goodfellow
Fantastic serviceMy car has recently had to have some repairs following damaged caused to it whilst it was parked, and required a new drivers door and mirror. My insurers, Aviva put Solus in touch with me.Right from the start the gave me excellent information as to what was going to happen. Turned up on time early Tuesday morning and I had it back by Wednesday late afternoon looking brand new and thoroughly cleaned inside and out.I was amazed how quick they completed the work and they made a wonderful job of it. I cannot speak highly enough of the experience I have had with them
GBGBMy car has been repaired and returned looking as it did before someone smacked into it i.e. perfect.I appreciated the updates via the online portal and messaging. The staff were always friendly and apologetic! That was my only gripe: the length of time it took to repair. One day short of 4 weeks! I can't say I enjoyed the courtesy car, but what could I do?! (Basingstoke)
