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The shopping experience was excellent. Perry was both helpful and informative and went the extra mile to make sure we were happy with our choice. Installation was carried out promptly (arranged via the store) and was seamless. Would recommend the Tunbridge Wells branch to friends and family without reservation.
5 star service from Sevenoaks Sound and Vision. I went into the Nottingham shop before Christmas and asked to listen to a vinyl player and some Ruark speakers. Little did I know they had a whole listening room set up, the staff set up the speakers and player i was interested in, and let me pick and album to listen to. The sound quality was amazing. I finally took the plunge this week and ordered the Ruark Speakers and the R610 console. Ordered on Wednesday morning at 7.30am they arrived literally 24 hours later, brilliant service. I was hugely impressed by the service from the moment I stepped into the shop in Nottingham, to receiving my order on Thursday. I’d highly recommend Sevenoaks Sound and Vision
Tom at Solihull was so helpful, I’d been in the week before to try some headphones and he remembered as soon as I walked in. I’d gone back to see what a speaker system would be like, he was a little busy but straight away remembering I was last in last week trying headphones and that I hadn’t tried the Focal Clears, so set me up whilst he finished. After we talked about Headphones v a Speaker system, he couldn’t do a demo at the time as he was setting up for another customer. However he got me in quick for a 5 min listen, I was hooked. Came back an hour later so I could talk & listen more as he could spend time, with the system the previous customer used left set up, which was in budget and in the sale, I was left for a few songs, Tom came back and I was buying it. It’s my first real system, the sound is amazing for me - PBS ultimate B50, Nad 513 Bee v2 and Blusound Node I’d been in another well known Home HIFi store R….d S…d ;-) and was in out in 5 mins; as I wasn’t buying at the time, I felt like they had no time for me. So Big thanks to Tom Sevenoaks Solihull, friendly, supportive, willing to help and be patient. I wasn’t out to buy that day, had no pressure just his time And yes I had the headphones too
Very speedy delivery. Best price i could find.
