Ryman are the nation’s destination for stationery and office supplies, with over 120 years experience and convenience at the heart of what we do, you can consider us the stationery experts, priding ourselves for offering excellent customer service, a wide product range and expert knowledge. Our first store opened in 1893 by Henry J Ryman in Great Portland Street and has now grown to over 200 stores nationwide and a website bursting with products!See more
GBGBthe experience was quick and easy... I took in a used ink cartridge and was able to buy replacement ones. They had what I needed in stock.... I left the used cartridge with them - to recycle.
GBGBSo gutted as had high expectations. Ordered 2 garden table sets. Received confirmation via email, monies taken and was awaiting delivery for 27/02/2026, so as iv seen these sets in other stores I know I like them and the quality is brilliant and as Ryman is reputable that if any issues arose after delivery it would be dealt with.So to make room for 2 x 6ft of tables and 8 chairs I disposed of my own set, theres no way I could have had these items delivered with my own set out there too.Today 26/02/2026, received an email which I thought yayy delivery date..only to see its a cancellation of both items as appears their stock levels didnt match up hence shown in stock on line and no stock, so they have refunded me very fast ..my payment method meant I was refunded within 24hrs so thats good.What I am Really unhappy about apart from not getting my items, gutted is a understatement and frustrated, but it is that I actually replied to their customer service email to me, (its not a no reply one) and my email bounced back to me ,saying delivery address not recognisable etc. I hate when companies do that, I much prefer if says this is a no reply email, I did look and couldn't see No Reply.So although they updated me within couple days of order that items are cancelled by them and refunded to me,I now have no garden table or chairs ,the price on the website of items ordered has now doubled back up to what i guess is their normal selling price, though at least now website does now show items as 'Out of stock'.I know some will say I shouldn't have given mine away until day of delivery but I needed the space to accommodate the 2 new sets due as its large.Looks like sadly im going to have to look elsewhere though the sets were at a excellent sale price so its even more upsetting that I did not receive them,and yes I know theres way worse things in life to be upset on, lol, but my garden is pretty much my life these days.So I'm sorry but I have to give 1 star review as a brand new online customer to Ryman im unhappy on the whole first online shopping experience with them, though im glad the refund was so fast and yes I do understand stock levels but as a customer it is still frustrating.
GBGBVery helpful & friendly staff. Store always well stocked with good selection of high quality products & some great savings.
GBGBMy boxes arrived in good time and everything was good.
