
With a heritage of over 50 years Research Garage Group offer a first class customer service from our three showrooms in Nuneaton and Hinckley for the leading brands; Fiat, Alfa Romeo, Jeep, Abarth, and Peugeot. We strive to offer a great service with a friendly and approachable atmosphere. Research Garage Group make the sales process easy and smooth as it could possibly be. We take great pride in the excellence of the facilities we provide for our customers. At Research Garage Group we have contemporary showrooms with free Wi-Fi, customer seating areas with refreshments and state-of-the-art automotive workshops offering servicing and MOT for all makes and models. We strive to deliver an outstanding customer service at all times and we accomplish this through our constant investment in staff training and personal development. We have a very close relationship with all our staff and the family run business goes from strength to strength with each new member of the Research Garage Group family. All our staff are trained to the highest possible industry standards. Our huge range of new and used vehicles, available throughout the Midlands region, make us the first choice for existing customers and more and more new customers every year. Research Garage Group is located in the heart of the Midlands within easy access of the M1, M6, M69, M42 as well as the A5. Visit any of our dealerships and you will find out why we are the fastest-growing independent automotive group in the area.See more
Very happy with the service I received whilst buying my new car. Blake made the process very easy and stress free, he sorted everything and the car was in perfect condition when I collected it yesterday. He also mad me feel very comfortable when test driving my new car as I was a little nervous. Highly recommend!
Very friendly and helpful staff that made the experience stress free. There was no pressure from the salesman and everything was clearly explained.
Absolutely first class customer service from Blake (Matthew Blake). At initial visit and test drive of my new car, Blake was very helpful in arranging part exchange of my old car, explaining costs of everything with new vehicle and offering good advise on additional products, should I be interested. There were no pressure tactics to buy these, znd I did choose gap insurance along with additional warranty cover. When I picked up the car yesterday there was a smooth handover of my old car, paying the balance, ouch!!!! Sorting V5 and car tax and explanation of dash board etc. I also chose to have a monthly paid service plan, for 5 years, to cover servicing and MOT costs. All in all fantastic, happy experience, and lovely hot chocolate too!!! Thanks
Easy and smooth process from start to finish. Great customer service by Blake and support staff could not be more helpful .