With a heritage of over 50 years Research Garage Group offer a first class customer service from our three showrooms in Nuneaton and Hinckley for the leading brands; Fiat, Alfa Romeo, Jeep, Abarth, and Peugeot. We strive to offer a great service with a friendly and approachable atmosphere. Research Garage Group make the sales process easy and smooth as it could possibly be. We take great pride in the excellence of the facilities we provide for our customers. At Research Garage Group we have contemporary showrooms with free Wi-Fi, customer seating areas with refreshments and state-of-the-art automotive workshops offering servicing and MOT for all makes and models. We strive to deliver an outstanding customer service at all times and we accomplish this through our constant investment in staff training and personal development. We have a very close relationship with all our staff and the family run business goes from strength to strength with each new member of the Research Garage Group family. All our staff are trained to the highest possible industry standards. Our huge range of new and used vehicles, available throughout the Midlands region, make us the first choice for existing customers and more and more new customers every year. Research Garage Group is located in the heart of the Midlands within easy access of the M1, M6, M69, M42 as well as the A5. Visit any of our dealerships and you will find out why we are the fastest-growing independent automotive group in the area.See more
GBGBExcellent!!! Very satisfied, good car ,very happy overall, Nav Phull took time to explain everything with a professional approach!!! I highly recommend it !!! Big thank you !!
GBGBCompletely useless Gave them my phone number and email, kept telling me they were wrong and messaged through Auto traderTest drove an expensive car and asked various things to come back to me about. A week later they sent me nonsense about batteries which was nothing to do with what I asked!Arrogant and ignorant
GBGBVery poor experience with the service department at Research Garage Fiat Nuneaton.One issue was fixed under warranty, but another problem I reported was dismissed without proper investigation. It felt like they were unwilling to accept there was an issue rather than trying to diagnose it.I also wasn’t contacted when the car was ready and had to return the next day to collect it.When I raised these concerns, the manager told me he would make a note not to accept me as a customer in the future.This gives the impression that if you question their assessment or report a problem, you are no longer welcome. Very disappointing service from a Fiat main dealer.
GBGBI booked my Peugeot 3008 into Peugeot Reserch Garage Hinckley for two fuses to be changed as it requires them to do it. I understood that I would have to pay 1 to 2 hours labour. I was charged £270 for 1.5 hours work to change 2 fuses. Not happy with them at all.
