UK retailer in radio controlled aircraft, radio controlled helicopters, and radion controlled toys
If I could give 0 stars then I certainly would. Do not buy from this company. They sell cheap products that do not work. Avoid Avoid Avoid. Potential customers take heed
I bought an OMP HOBBY T720 rc airplane and everything seemed fine. Then I tested it. It kept diving into the ground. I couldn't figure out why. I contacted the supplier who kindly gave me a few launching tips. I was worried about the alignment of the tailplane but an unpowered test glide seemed fine. However under power the same thing happened. I did manage a short flight but mostly the plane dived to earth causing slight damage. Feeling I had given the plane my very best effort I asked to return it. According to Mike because I had used it my guarantee was invalid. There is a design fault with this plane which I discovered after several crashes. I had hinted this earlier to Mike but he didn't realise it either. There is little room for the wiring when you fit the battery and replace the the nose cone and this has an impact on the aerolon servos which don't perform properly and cause flight problems.This could not have been discovered until a flight test. This plane could represent a safety hazard to the public and I don't advise buying this OMP T720. It's probably a good plane for an expert but I think not as a trainer or beginner first choice. Personally, I think it should be withdrawn from the market.. Best to buy from Ebay, then you should get an automatic refund. This supplier disappoints me. Geof.
We purchased a quad bike from these cowboys, what a massive mistake that was! We went out for a ride for the first time and after 20 minutes the motor started smoking and packed in! They have a contact number that no one ever answers. (How do i get my money back or resolve the issue with a replacement motor??) they do not respond to emails either!! We decided to go through paypal to get our money back, we won the case via paypal as rc hobbies did not respond to them either. once paypal gave us the money back rc hobbies then contacted us stating we had made a fraudulent claim via paypal.(now they wanted to speak to us)( we did not make a fraudulent claim) we waited for them to collect the quad but they didnt. they also sent us falseified debt letters pretending to be a debt company that they printed on their own headed paper. A few weeks later this sham of a company had put a county court claim in against us and left us with no choice but to pay back the money with additional court fees. Now im down £500+ and stuck with a faulty quadbike that my son can not use. Companys like this should not be able to operate! AVOID THIS COMPANY! SPEND YOUR HARD EARNED MONEY ELSE WHERE!! DO NOT GIVE THESE COWBOYS YOUR MONEY!! WE ARE NOW IN PROCESS OF SENDING THEM A COUNTY COURT CLAIM FOR SELLING US FAULTY GOODS!
Halo to everyone please don't waste your money and time with this company!!!!!!!!! No customer support quad bike broke down after few days and they don't want to replace or fixing don't answer the phone and not replying emails completely rubbish company they will just take your money and they will not contact you if your quad is broken!!!!!!!!!
