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I made an order, number 1809098370 on 1st June 2025 and paid €31.71. The order was not delivered and, in spite of making several complaints l still have have not been refunded. Any messages I send now are ignored.
The delivery was incomplete and arrived very late. The follow-up request I made by phonenever arrived. Whwn I asked again, I was told to contact Paypal directly for a refund. However I purchased the item through Amazon. This is a terrible service.
Terrible company. It was always delaying my shipment and then I called to cancel but no signs of my money back, zero customer service, no answer to emails, nobody picks up the phone. Terrible terrible company. Wish I had read the reviews here before using my money on this fraud.

I ordered several plants, but only half of the ordered plants were delivered. The remaining items were unrequested plants, some of which arrived in poor condition. Unfortunately, these plants died as I couldn’t arrange a return due to the complete lack of customer support. For over four weeks, I tried contacting them via phone and email without any response. While the packaging was fine, the incorrect delivery and nonexistent customer service made this a highly frustrating experience. I cannot recommend this retailer until they improve their service and communication. I’m now pursuing a refund through my payment provider.