Dein Spezialist für Boardsports, Streetwear und Adventure
I wanted a bag, their website showed stock of a bag, so I ordered it together with something else. But I didn't receive a bag, they cancelled it without any notification. 3 months ago I ordered a pair of shoes which also showed stock, but I still haven't receive them.
I've never written a review for something ever but had to because planet sports is so terrible. They sent the wrong items (kid's jacket instead of normal sized, obviously not as advertised). When I wanted to send it back it was not possible to fill out a return sheet, no one answered my emails or my calls and now I'm stuck with something I don't need. I also never received the item I ordered, horrible experience please don't buy there even if it seems cheap. Worst experience ever, I wish I had the money to sue this company
Goods were shipped after 5 working days and on top I ded not receive any tracking link. Tracking only available for registered customers....what the hell? Do you want to make sure, that DHL and me have some extra work to do? Because I can't name a neighbor or make sure that I am at home when the goods arrive.
I believe they sell faulty products.. some time ago, I bought a snowboard jacket and pants from them. Pants literally fell apart first day on snow. Even tried sawing the stitches but they completely dissolved.. jacket ok but also with a few holes in it after using it a couple of times. Few weeks back I bought a helm. Turns out it’s faulty.. ear cover won’t stay in the helmet and keeps falling out. Also noticed some damage on that side - this is before ever been used! Really feel they are selling B-rated products..
