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GBGBThere was an issue with my prescription and this was dealt with by Sophie L and Lisa E today.They communicated both by email and phone and were totally fantastic getting it all sorted for me, especially as I was starting to get quite anxious to get the medications asap.Many Thanks
GBGBPlaced my order on the 12th of December which hasn't arrived, due to incorrect shipping address issue (DHL could of called me to check the address) so I have requested a refund which pet drugs are refusing to do because DHL have not returned the parcel yet. I have emailed pet drugs and they are unwilling to refund me until the parcel gets returned to them! whenever that's going to be - how ridiculous and UNHELPFUL. £61.99 out of pocket. I will now have to contact my credit card company for a refund !! Order no. 2033065178
GBGBOnce spoke to an operator then service great. My advice would be press 9 for a callback as soon as in the queue (as bizarrely the wait time increased over time)
GBGBHave been very impressed by the service and cost of prescription medication. Any queries are quickly and efficiently dealt with by phone
