Get the latest detailed information to help you when applying for or renewing your British Passport and if you need to get your Passport urgently, save delays with over 15 years industry experience.
GBGBI have held a British Passport and paid tax and National Insurance for my whole life and have had a British Passport for 45 years . I sent a renewal and due to Brexit applied for an Irish passport which omitted my middle name the British passport office now refuse to issue me a British passport because the Irish and British don’t match only my name photo national insurance and date of birth match which is not enough apparently .
USUSI applied for my passport renewal from overseas. The text messaging update system is absolutely brilliant. You know exactly what is happening and when. The new passport came back sooner than expected. I cannot fault this service at all.
GBGBGreat service. We renewed our passports quickly and efficiently. We were kept informed and updated at every stage of the process. Why can't other government departments and processes be this efficient?
GBGBSent all documentation for a surname change, I had called ahead an confirmed that the documents I was sending would be acceptable and told yes there would be no problems.Then received an email to say one of the documents weren't accepted.Then sent a different piece of documentation and now no updates on application, have checked the online process updates and there haven't been any for weeks.Called today and a lady wouldn't tell me anything, kept saying we can't say if documents been received, you will receive an update on your application in your online tracker when necessary.Poor customer service and poor tracker with no updates for weeks.
