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Customer service was a disgrace. I asked about renewing my contract for a lesser fee, which I was offered at around £24 but now I’m being told it’s £38?!! What’s going on? I called and they cut me off when asking for an explanation.
A great all round ISP, I've used several providers over the years but OneStream has provided the most consistent uptime with the highest speeds for my area. The pricing is also very reasonable, making it the best choice against competitors for those that value higher speeds. Their user interface and website for managing your account is also modern and sleek, and their live chat team are very friendly and helpful, in particular the agent who helped me; Abhishek, D.

Ankit was very considerate and helpful resolving my issues quickly. Very helpful and fair.

Aman helped me very efficiently in finding a great deal on the renewal of my contract and clearly understood my requirement for a 12-month contract only. I am very please with the resolution of my request.