
Denn darin befinden sich die Schuhe, nach denen du schon lange gesucht hast, oder der Teddy, der sehnsüchtig erwartet wird. Darin befindet sich ein Zeichen, dass jemand an einen anderen denkt, oder das Kleid für den ganz besonderen Moment. Jedes Paket ist jemandem wichtig. Jedes Paket ist besonders. Und so behandeln wir es auch, damit es sicher da ankommt, wo es hinsoll. Weil es dir wichtig ist, ist es uns wichtig.See more
A terrible delivery service. They take orders from bigger companies (like FedEx) and in the process of adapting the delivery details (shipping number, etc) they cut the address and change the name of the recipient. My packages never arrived and now I will be receiving winter clothes in April. Really bad service with zero customer care.Shipping numbers: H1029070483920501027, H1029070483256901027

Do not, i repeat do not use this company...i have very bad experiences with them. Not just 1 time, 7 times!!!!! Please Otto use dhl or Ups to send our stuff not this damn company

I don't even know how this company exists.I can't think anything positive.Every time same bad experience.
Ordered from AliExpress 14.11.25. Handed over to Hermes on 17.11.25 (In Germany). Told by Hermes on 21.11.25 that my address was "inaccurate", in spite of all other delivery services having no problem with the same address and the package was not delivered. Chose a delivery point. Now I have the 26.11.25 as delivery date. The package arrived from Aliexpress to Germany in 3 days. It's now been in Germany for 7 days and if by some miracle is actually delivered to the PackShop will have been in Germany for 9 days. In Short: If a company uses Hermes, don't buy there. Hermes is the worst "Delivery" company bar none.