Denn darin befinden sich die Schuhe, nach denen du schon lange gesucht hast, oder der Teddy, der sehnsüchtig erwartet wird. Darin befindet sich ein Zeichen, dass jemand an einen anderen denkt, oder das Kleid für den ganz besonderen Moment. Jedes Paket ist jemandem wichtig. Jedes Paket ist besonders. Und so behandeln wir es auch, damit es sicher da ankommt, wo es hinsoll. Weil es dir wichtig ist, ist es uns wichtig.See more
GermanyOrdered from AliExpress 14.11.25. Handed over to Hermes on 17.11.25 (In Germany). Told by Hermes on 21.11.25 that my address was "inaccurate", in spite of all other delivery services having no problem with the same address and the package was not delivered. Chose a delivery point. Now I have the 26.11.25 as delivery date. The package arrived from Aliexpress to Germany in 3 days. It's now been in Germany for 7 days and if by some miracle is actually delivered to the PackShop will have been in Germany for 9 days. In Short: If a company uses Hermes, don't buy there. Hermes is the worst "Delivery" company bar none.
GermanyThey are best in re-scheduling the delivery. If the shop uses Hermes as the Delivery Service, just avoid it if possible.
GermanyHermes keeps dropping messages into my post box instead of ringing the doorbell. It’s very annoying because I keep having to go to Hermes to pick it up. Pay your delivery ppl. better so that they don’t have to rush and leave messages to save time instead of actually delivering the parcel
GermanyEverything that could go wrong, went wrong first, the courier claimed. I refused the package despite him never even ring my doorbell as a result of which or must decided to send my package back to the UK to the person who sent it only after spending five hours on the telephone with her message did I get them to retry the delivery then they tell me it’s gonna get delivered on a date it’s now been two weeks. Still haven’t received my parcel. The communication is atrocious. Good luck trying to get an answer out of the people on the hotline, the order tracking is I guess at best it seems so. Yeah I would stay very far away.
