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I was unable to cancel the policy,after selling my bike, through the Portal. It would not validate my policy. I had to use the Chat Bot and finally got an Agent. I was sent an email that the Agent insisted contained a letter confirming No Claims...It didn`t. A screen shot confirmed this....... She sent me to the link included in the email....This was a Portal login...I was already in the Portal..Thats where the problem was. Eventually she said she would send a letter......It took 55 minutes to cancel my Poilcy
A hard company to get in touch with anyone and they charge highly for sny changes to policies way above any other companies may seem cheap but charge for everything
Nice and quick process in making the payment, it's also a nice price for what it is
