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United Kingdomexcellent packing and delivery no delay and staffs are friendly
United KingdomI am a regular customer of lakshmi stores. They have excellent customer service. Recently teammember kayalvizhi helped me to sort a issue with my order.it was so quick. Thank for her and the things i brought was good quality and fresh. I recommend this store.
United KingdomWorst experience. Flowers delivered were all rotten and black. The delivery was just a day before pooja, so had to rush to some other store to get the same again. When raised a complaint, they said it is all due to weather and they cannot do anything in this order and suggested some discount in next order. Never gonna order again anyways. Stores should not be selling products which they cannot deliver with quality. Would definitely not recommend to anyone.
United KingdomTerrible customer service. I deeply regret shopping at this store. They delivered the wrong items, and now they refuse to issue a refund until I return them—despite the fact that I’m severely ill and unable to go out. I’ve called multiple times to report their mistake, yet their customer service is utterly unhelpful. I asked for the nearest DPD drop-off point and was sent links to locations at least a 17-minute drive away! I honestly can’t believe this. Instead of taking responsibility, they expect me to fix their error. Zero stars. Absolutely disappointing.…
