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I thought the voucher is valid for both thermal bathing and sauna but they mentioned after purchasing the voucher that it is only for bathing and not spa.I by mistake booked for another date and wanted to change the date when there was 1 open slot but the reply was next day which made me lose my spot to reschedule. There should be a timeframe to cancel and get full refund within a timeline if things don't workout. That's why i prefer other apps like eventbrite and all.
GermanyIt was Amazing , that is the only ward I have !
GermanyBuy processing is very complicated. Multiple forms to fill. Very oriented for gifts, but not for own use. Why do I need to buy a voucher instead of booking directly? I just want the activity for myself.
SwitzerlandI used my code twice, they deducted my money twice, I got nothing in return and the support team has not answered me for a week since.
