JLab Audio is the award winning leader in personal audio: Wireless Bluetooth earbuds, headphones and Bluetooth speakers with more features and value.
United KingdomOrdered the earbuds four days ago. Got an email the next day saying it was dispatched and I was impressed. Fast forward 4 days and seeing I'm not getting any other updates, I went to check. The only progress so far is that the shipping label was created. When I tried to track the order I was taken to a Swedish(!) website and when I put in the tracking number got a message (in Swedish, thank god for Google translate) saying they hadn't received the item yet. Misleading and slow. Unimpressed. Ordered elsewhere and will return these when they come as I needed them as a present and it doesn't look like they'll be here on time. Let's hope the quality isn't as misleading as the communication.
United StatesI put an item in my cart at 11:00 p.m. the item was $19.99 plus tax came to less than $22. The next morning I went to make the purchase as I opened up my cart a pop up said prices are being adjusted and will reflect in your cart. That item went up $5 in a little over 12 hours. Contacted customer support and was given zero help or relief.
Denmark-I have connectivity issues all the time. It is always problematic to connect from one device to the other. -When I connect to a TV or a PC, there is always a delay between the sound and the image. -I have the earphones for 6 months now, I am fed up, I am going to buy new ones, when usually I keep earphones for years.
United StatesI wouldn't advise anyone to buy. From this company bought a pair. That didn't work right. Got two pair in place of the one. Didn't think to try the other pair. When I did they didn't work. They sent me some used ear buds. No they didn't inform me of that either. Only found out going to the site. Looking at what I was sent. For them to even do that. To a customer is a sorry company. That could careless about its customers. Don't bother with them at all. If you take the risk. Double check they aren't sending you. Used merchandise when the money. You spent wasn't for used products. Hate I ever spent money with them.
