Hr Motor

Stefan Padel

Sweden

1.0

Bought a Peugeot 2008 year 2021. Hr motor is doing 250 point check according to homepage and fix issues. And included a warranty for 1 wear On the way home the warning lamp for radar not working started . After 50 km the brakes in front was needed to change. After 200 km lamp for low oil warning. Did a reclaim but this wasn’t included in the warranty But the car doesn’t pass a ITV when radar is broken.

Lee Brand

United Kingdom

1.0

Eviten HR Motor – Venden coches dañados por inundaciones sin declararlo Aconsejo firmemente a cualquiera que esté pensando en comprar un coche en HR Motor que lo piense dos veces. Compré un vehículo en su sucursal de Valencia hace casi un año. Desde el primer día pedí en repetidas ocasiones el historial de mantenimiento y la información de garantía, pero se negaron a proporcionarlos. En los chats incluso afirmaron que el coche tenía garantía de fábrica y todas las revisiones hechas (véanse las capturas) — lo cual resultó ser falso. Desde entonces he enviado más de 5 correos electrónicos y realizado muchas llamadas, todas ignoradas. Una vez recibí el coche (tras haberlo “revisado completamente”), lo llevé a mi mecánico local, quien me mostró que la correa de distribución estaba agrietada y en mal estado. HR Motor entonces dijo que la arreglaría. Pero no lo hicieron en Peugeot como habían prometido durante la venta (véase la captura), sino que lo hicieron ellos mismos y después se negaron a darme cualquier documento que acreditara lo que habían hecho. Incluso abrí un caso con Consum Català, al que HR Motor tampoco respondió, y el caso quedó cerrado. Recientemente, después de llevar el coche a Peugeot Sant Celoni para una revisión completa, los mecánicos me llamaron al taller para mostrarme el estado real y alarmante del vehículo: toda la parte inferior entre los protectores y el motor estaba aún llena de barro, piedras y restos, algo imposible de obtener con una conducción normal. En el compartimento del motor se ven claramente las marcas del nivel del agua de la inundación, y los parachoques están literalmente sujetos con bridas. El coche ni siquiera fue lavado adecuadamente antes de la venta. Avoid HR Motor – Selling Flood-Damaged Cars Without Disclosure I strongly advise anyone considering buying a car from HR Motor to think twice. I purchased a vehicle from their Valencia branch almost a year ago. From day one, I asked repeatedly for the service history and guarantee information, but they refused to provide it. In chats, they even claimed the car had full manufacturer guarantee and all services completed(see pictures) — which turned out to be false. Since then, I have sent no fewer than 5 emails and made many calls, all of which have been ignored. once i got the car (after they "fully serviced it") I took it to my local mechanic who showed me the timing belt was cracked and in bad condition. HR motor then said they would fix it. But it was not done at Peugeot as they promised during the sale(see picture) they did it themselves and then refused to give me any paperwork showing what they have done. I even opened a case with Catalan Consum, which HR Motor refused to respond to, and the case was closed. Recently, after taking the car to Peugeot Sant Celoni for a full service, the mechanics called me back into the workshop to show me the shocking state of the vehicle: the entire underside between the protectors and engine bay still packed with mud, rocks, and debris — impossible to get from normal driving. There are visible flood waterlines in the engine bay, and bumpers are literally tied on with zip ties. The car was never even properly cleaned before sale. I am now sending the car to an independent perito (judicial assessor) in Valencia specialized in DANA flood vehicles. Once I have the official report, I will be going to the police so they can investigate HR Motor’s practices — because I am certain this is not an isolated case. If you value your money and your safety, avoid HR Motor

Mette Nørgaard

Denmark

1.0

Really very bad service and information from the seller. We reserved a car, had to pay 390,- euros he could not give us a receipt for. 4 hours later we cancelled the car because it was too long for our garage. They will not refund the 390,- euros. Do not buy a car from this company!

ali

Spain

1.0

I purchased a vehicle from HR Motor on September 13, 2024. I received the car without any issues, but they told me they would send the documents within three weeks. After the three-week period ended, I tried to contact them, but I couldn’t reach the sales representative who sold me the car. Later, I sent an email to the headquarters, and they responded a few days later, saying they were still preparing the documents and would send them as soon as possible. In two days, it will have been exactly two months since the date I bought the car, and they still haven’t sent the documents. I send a message every day asking about the status of the documents, and each time they say they will be sent as soon as possible, but I still haven’t received them.