Home Hardware Stores Ltd. is a privately held Canadian home improvement, construction materials, and furniture retailer.
Lately it appears your sale items are not available in stores.Very disappointed i will try other stores first from now on so I don't waste my time with HH.
We are very Happy with the Staff at Wells Gray Home Hardware. They are very helpful with any needs we need to find a suitable product and if not in stock they are willing to order for us or suggest another brand that will do the job required. At this time we are having problems with our Benchmark Lawnmower. They gave us a contact Name and Number to help solve our problem directly with Midland Power. It seems that they are going to Warranty the part we are having issues with.
Its hard to tow the company line, "Buy Canadian" when it costs more and takes L-O-N-G-E-R to fill a local order. I ordered a Graniteware 10" round Roasting pan online on the 14th. Its now the 21st and the order is still stuck at stage 1 which means they received the order but have not process, picked-up or moved anything anywhere. And by their online claim that my order will be ready to pick-up by the 23rd and usually online order get completed before than... a big FAT HA!!! I doubt that highly. The hilarious part is on the same day (February 14th), I place an online order with Temu for a square baking pan w lid. It was less than 1/3 the cost of the Graniteware roasting pan and it arrived FROM CHINA two days ago (19th). Only cost me $6.99 which is 1/3 the cost of the Graniteware version at $20.99 + tx ($23.72) - arrived in only 5 days from overseas and it was delivered to my home. This Home Hardware order is a Pick-up because for this simple pan, they wanted $12.99 + tax to deliver it to me. $20.99 + $12.99 + tax ($38.40). Like why buy local (Canadian) when we can get it cheaper, FASTER and delivered to us. Instead of this more expensive, slower and is a pickup order... Online it claimed instock but evidently that is a lie because I got an email claiming they still have the order in process and they are getting it from their warehouse instead of the store. Remember, TEMU DELIVERED TO ME... IN ONLY 5 DAYS FROM OVERSEAS!!! So Home Hardware... I'm not impressed. I bet because they are getting it from their, 'warehouse'... it'll be banged up, dented or worst crushed beyond belief...
DO NOT ORDER ONLINE. Even if they have the product in the store it will take a week to get the order. Unbelievable. Will never order from home hardware again. Probably won’t ever buy anything from home hardware again. Still waiting
