To share the joy of flying a drone and exploring the wonderful world, Holy Stone provides high-quality quadcopters also drones with camera.
I would give zero stars if I could . Purchased the hs720g drone from Amazon , and after a handful of flights drone refuses to turn on . All battery lights light up but no response from the drone. Contacted holystone and they have said it is a internal fault and cannot be repaired and only offer a discount to by a new drone from them , but refuse to send a replacement as they say it is out of the 30day warranty. Under the consumer act 20015 you have rights for up to 6yrs if product proven to be faulty at time of purchase . Don’t waste your money and buy a Dji .
I have contacted Holystone by email and they never give me a straight answer to any questions, always tell me the battery has this and that model and rating but never actually tell me if it works for my drone. Very unhelpful. I have bought batteries from Holystone for my drone and apparently these are very delicate and charging must be done carefully. So I asked Holystone if they have a charger or can recommend a charger for the batteries, they came back saying they don't have a charger. I mean why sell a product you don't even have a charger for??? Ridiculous. They couldn't even recommend me chargers. Basically their service and help (or lack of) was a complete waste of time.
So I got this drone for my birthday and when I opened it and turned it on the thing took off before I could turn on the remote. I talked to customer service and they said I have to get a order number from my Dad but he died so they won't replace it. Pretty crappy I think. They kept asking me to send all kinds of pictures and I did then they said they would give me a discount on a drone. Crappy people.
My only complaint is there is room for improvement on the manual. It's good, just not great. The app is pretty very nice. My HS175d exceeded my expectations. I have used the Return Home feature at least 6 times, and it has never failed. Twice was a test, once I flew outside of transmitter range, twice the battery was low and once I lost sight of the drone. The HS175 has always landed within 10 foot of the take off point. Thats nothing to brag about but good enough. Setting GPS home and compass calibration are critical but easy if you follow the directions. The camera has far better resolution than I expected but any wind shakes this light of a quad. I emailed HS support twice and the reply was prompt and helpful. I just bought another HS and plan on gifting my old one to a friend. Others mentioned DJI just remember the are the like Apple. Good products but you pay and play by their rules.
