Greenhouse Stores

Arrived promptly and finished the installation in just one day. No problems at all and saved me learning how to build a greenhouse!

Quick delivery. Great product. Big shout out to Jeremy who constructed the greenhouse for my parents. He was fantastic. My parents can’t speak highly enough about him.

It gets one star because it was delivered at 10 weeks which is how long it said it would take on the website and installed a couple of weeks later during the summer. I paid £350 for installation. That is where the good news ends. There is major water ingress. I emailed and was told to use some sealant. it seems to be unclear whether you are speaking with the manufacturer or seller. The sealant didn't work. I sent two emails in September which were not responded to. Think this was the manufacturer but sent one last week to a vitavia email and someone from Greenhouse Stores read it. Confused! Awful response taking no responsibility. In the end asked for video which i sent. The response was then to say they had sent it to vitavia. Not interested at all. I expect minor ingress but I am collecting water where is drips in trays and emptying it out daily when it rains. 1 litre this morning. The greenhouse comes with a 10 year warranty but the seller is not prepared to help. I ordered the greenhouse and installation from this company and wouldn't do so again

The fitter for this company is superb. Very polite, very careful, Jeremy certainly knows everything needed to build your greenhouse. A true professional perfectionist. The company sold a very good greenhouse at a competitive price. The delivery was reasonably quick but they failed to contact the fitter and thus I had to chase for the installation arrangement that I had paid for and I eventually met Jeremy after 9 weeks after my delivery. My conclusion is a great fitter / installer, a shame the company didn't adhere to their published timescales.