Dawson's Department Store

Lana B

1.0

Cheap and shoddy garden bench, developed multiple cracks after 1 year. Company refused to honour manufacturers 3 year warranty, claiming that the bench must have been "handled roughly or dragged". Given that I am a wheelchair user and physically incapable of handling or dragging a bench that weighs more than I do, and it has been in a sheltered private garden, this is as ridiculous as it is callous. I have reported this to Trading Standards and would advise others against buying anything from these cowboys.

Barry Miles

5.0

I ordered a garden bench and after being informed that it had been received by DPD for delivery. On tracking I was informed by DPD that it being returned to Dawsons as it was damaged. Upon ringing Dawsons they told me they would check and then told me they would send me another one on next day delivery. This duly arrived. great service.

MR BRENDAN RUBAN.WILLIAMS

5.0

Absolutely delighted by this store. Bought a coffee grinder over half price that is superb quality. Delivery was very prompt and service excellent.

John Southern

5.0

Bought some Denby White to replace a few damaged or chipped items, at a price that was considerably below that quoted on the Denby website. Paid for the next day delivery which was (in my case) worth the added expense. The whole experience was five star. Can't recommend them enough.