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GBGBDirty, badly signposted, chaotic. Worst is the queue for passport control of 90 minutes. I knew it was bad so arrived 3 hours before my flight, and only got through 20 minutes before boarding. Gives Denmark a bad name, especially as they don’t seem to care. I’ll never go to Copenhagen again!
GBGBSecurity staff took my charge bank from my hand luggage . Staff told me it needed to be of a certain capacity size in accordance with the airline’s policy. When I showed them the airline’s policy which showed that my charge bank was within the airline’s regulations, he then changed his mind and said it was not within the airport’s regulations!He either made it up as he went along or he really didn’t understand which regulations applied or both ! Staff need retraining. Really poor. Basically it’s theft. Didn’t say what happens to it afterwards.
DKDKWhat a mess.Outlets given all the space so super crowded.Very long walks and rolling sidewalks often broken.Sometimes sent all the way to E just for passportcontrol, and then back to the gate in C....
GBGBCopenhagen Airport has some lovely boutiques and a good selection of restaurants, which gives the airport a pleasant atmosphere. Unfortunately, the overall experience was disappointing.This is the second time I’ve travelled through CPH and experienced last-minute gate changes. On this occasion, the gate was changed twice, resulting in an excessive amount of walking. The distances between gates are already considerable, and there are no moving walkways or shuttle buses to help passengers. As someone travelling while pregnant, this was particularly difficult and stressful.The toilet facilities were also disappointing. There was a massive queue because half of the toilets were out of service, and this is not the first time I’ve encountered this issue.I usually fly from Billund Airport, which is always clean, efficient, and easy to navigate. I expected much more from the capital airport of Denmark. Overall, it was a frustrating experience.
