Copenhagen Airports

Chaotic, dirty and understaffed with rude people who are under too much pressure. To be fair, security was ok, but the rest of it was awful. Everywhere is dirty, especially the grim toilet facilities and our gate (which was like a crowded cattle pen with no seating) - All this failure is surprising in a country famed for efficiency, the leadership should be replaced. If Carlsberg made airports, it wouldn’t be this!

Extremely rude staff at security. I have never had to throw away cosmetics before they even went through the scanner. An older lady demanded to look inside my bag BEFORE it got scanned by the actual airport security officer. She held up the line and questioned my medicines. She threw away a solid product.

My experience at Copenhagen Airport (Terminal 2, Oct 30, 2025) left me shocked. A security officer insisted on unwrapping my brand-new laptop himself, even though it was carefully protected, and placed it face-down in a dirty tray, leaving a permanent scratch on its metal surface.I reported the incident immediately and later filed a formal complaint. Despite clear details and evidence, customer service denied any wrongdoing, claiming the CCTV showed “nothing unusual.” Their response was dismissive and inaccurate.I’m not asking for compensation — only honesty and accountability. It’s unacceptable that travelers who take every precaution can still have their belongings mishandled and then be told it’s their fault.

Wonderful country. Worst airport especially for business/first travellers. Completely ineffectual airport from security (super small bags allowed and makeup thats powdered they claim is part of liquids). You’ll need to throw our about 1/2 your carry on toiletries -so if your travelling for more than 2 days and trying to get to other countries -check a suitcase. Because carry on and security are crazy here. As well you will never see a sign directing you to any of the business lounges. Nor are there live persons at info to answer a basic question. Nor do any staff (ie duty free stores) know where or how to access the lounges as heading to terminal 2. Just be aware of this. Unless your Nordic and travel thru this hub you’ll find this to be one of the most inefficient airports in the world. Shame as country is quite organized.