Centro plc

I rented from Centro represented by Arran Leggett a high ceiling studio with 2 big windows and a chimney! I was worried about heating but when I was told that was provided by landlord ( R. Kidd) alongside hot water I was hooked and did not asked more questions. I moved and first thing I noticed was the mould on the windows sealant! Alongside other issues 2 fridge shelves were broken and had tape on them ( at the end of this you will see why I mention them!). I promptly reported and received an email that they were aware and they also sent my inventory! Then as days went I noticed the room being very cold and that the 2 radiators in the room were not coping! But big surprise, heating starts at 6 am and stops at 11 am and again starts 6 pm and stops 11 pm. ( mould on the windows sealant explained!) Promptly report, get an email back from one of Centro employees that termostat start working when temperature drops ( it was 5 degrees in the room and 6-10 outside- room facing north!) and another email from somebody else that the heating was on timer! My fault! I should have asked but also they should have mentioned! And then heating stops completeley 15/04 and outside was still winter temperature! My surprise was that in the same month I moved in I noticed and reported silverfish infestation!( these disgusting bugs love wet environment!) The reply was ( on a scolding tone) that there is a new carpet and fresh paint ! So if you are looking to rent, beware! And if you see a Mr R. Kidd as landlord, think twice! Obviously does not care to improve living conditions on his property! I moved out and I received an email informing me that they were charging me the fridge shelves and also presented with a inflated cleaning bill! When I called regarding the fridge shelves Arran was pretending that he received all this from landlord!!!! Well it is only money after all and I will recover! ( and I bet the new tenant will receive the studio exactly like I left it!). I agree that it is my fault for not checking, so if you are looking to rent make sure you check and ask! I had rented from other agencies before and never had this low quality of service! Ps: I have emails as proof of what I have written.

We needed a valuation with sales advice for our mixed commercial and retail property. Centro (our main contact was with Mr Paul Harwood) responded promptly. They visited and inspected the property within a few days then gave a succinct and what proved to be an accurate valuation and some useful advice. Good service all round.

I would like to recommend Morgan and his team at centro commercial for there professional and efficient service for the sale of my property from instruction to completion and would gladly use there services in the future

Marwan is a very good concierge he looks after my parcels very professional and always keeps smart thank you