På Bygghemma.se hittar du närmare en halv miljon produkter för hem och trädgård. Utöver det smidiga att handla direkt från vår webbshop dygnet runt kan du även ringa in din beställning vardagar mellan 09.00 – 19.00 och helger mellan 08.00 – 17.00. För att underlätta ytterligare inför ett köp finns dessutom våra visningsbutiker där du kan du se och känna på ett urval av vårt sortiment. Där kan du också få hjälp av en personlig rådgivare att göra din beställning. Efter beställning levereras dina varor direkt hem till dig eller till ditt närmaste utlämningsställe.See more
SESEBought a bathtub from them, the front panel is detachable and I have only opened it around 6 times maximum within the 3 years i owned it. The front panel cracked where the bathtub has clips to hold it, so i emailed them asking for a replacement, being aware that the bathtub front cracked about a month or two after the 3 year warranty mark expired. I asked for pricing for a new front panel and they just sent me an automated response saying the bathtub is not under warranty because it expired at the 3 year mark and its not their problem basically, I do not have a right to complain. What a shitty way to approach this situation. The bathtub front was only opened about 6 times within 3 years, so clearly they have a structural problem with their front panel, but even so, i asked for help to buy the part, since i dont wish to replace the entire bathtub. They need better staff in customer support, wont be buying again from them.
SESEThey use only 2 weeks for return and I missed with one day due to validate the product at another location. I explained my situation but absolutely no understanding from the company. I have bought a lot from them and this was my first time I needed to return anything but apparently customer care is not on top of their priorities
